Frequently Asked Questions


Can I use more than one domain/site ?
Yes, as a member of TemplateQ you are privileged to use the license on more than one site whether or not owned by you. However if you need support for your clients’ websites, you should purchase the Membership plan.


Can I customize the template?
All our templates build on high coding starndards, so its very easy to customize the template as per your needs. In case you see any issue while customizing the template you can take the help of support team.


How can I reach the support team?
In case you are blocked with any kind of issues related to the templates, our support team will be happy to assist you. All you have to do is, just raise a Support Ticket and we will try to get the issue fixed ASAP. Your precious ideas for the improvement of our templates will always be welcomed.


How often are the templates updated?
We update our templates any time we discover a bug or if there is any enhancement. We will inform you as and when the changes are made.


What is your refund policy?
Due to the nature of digital goods, we do not offer unconditional refunds. We will consider refund requests within 14 days of purchase on a case-by-case basis.